Frequently Asked Questions (FAQ)
Before submitting a message, please read the frequently asked questions below. If none of the below answers applies to you, feel free to submit a message by clicking the Contact Us page. You can also email us directly at firstname.lastname@example.org.
Does Corey Paige Designs offer phone support?
Due to demand and volume we currently do not take phone calls. We do offer support through email and have a 24-48 hour turn around on those requests. Please reach out to us at email@example.com to get your questions answered and the support you need.
I messaged but haven't heard back, why haven't I received a response?
Questions and concerns from the weekend will be responded to promptly on next business day!
When will I receive my order?
Each item is a made-to-order, printed on-demand, exclusively for the customer who ordered it. This means that when you place your order, we print that item/s just for you, one at a time for the best quality! On average, you should receive your order in around 2 weeks, but could be more or less. Depending on the size of your order, production time may take up to 10 business days plus shipping time.
What are In Stock Items?
Almost all items are a made-to-order, printed on-demand, exclusively for the customer who ordered it. However, we do carry some inventory and may have items in stock once in a while, which we put on sale! The items we have in stock can be shipped out from our New York location the same week you placed your order. If you have any questions please email firstname.lastname@example.org.
I ordered multiple items, will everything arrive together?
Depending on what products were ordered, items may be shipped out as soon as they have been processed rather waiting until the entire order is complete. Therefore, you may receive your orders in separate packages. We use this shipping method to ensure the quickest delivery times possible.
I am not sure what size to order.
Please refer to the size charts under the product descriptions.
Does Corey Paige Designs ship orders internationally?
Corey Paige Designs does not currently offer International shipping.
What is your return policy?
All orders are final sale. We cannot accept returns due to the fact that each item is a made-to-order, printed on-demand, exclusively for the customer who ordered it. If the item arrives damaged, please email us at email@example.com with photos and we will address the issue for a return or exchange. To complete your return, we require a receipt or proof of purchase. We are not responsible for items that are damaged or missing parts for reasons not due to our error. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
I see designs on your Instagram account, @CoreyPaige_Designs, and on your Portfolio Page on your website that are not offered on a variety of products. How can I order this design?
Since our online store is fairly new, we are still working on getting all of your favorite designs up on the site. Please reach out to us at firstname.lastname@example.org if there is a design you do not see and want to order.
What size leggings do you offer?
Adult sizing runs XS - XL. Please check the size chart. Kids sizes run 2T - 6X. Please check the size chart.
There is a product I have in mind but do not see it on your site. Will you be making any new products?
We are always looking to expand our product line. Subscribe to our email list to be the first to hear about new Corey Paige Designs products. If you have any suggestions for products, please reach out to us at email@example.com.
Do you wholesale to retail stores?
Yes! Please reach out to us at firstname.lastname@example.org.
I am interested in licensing the Corey Paige Designs brand. Who do I reach out to?
We are always looking for new licensing opportunities. Please reach out to us at email@example.com.
I’d love the opportunity to collaborate with Corey Paige. Who do I reach out to?
We are always open to new collaborations. Please reach out to us at firstname.lastname@example.org.
We’d love to host a Corey Paige Trunk Show. Who do I reach out to?
Please reach out to us at email@example.com.
When will be the next giveaway?
Follow us on Instagram @CoreyPaige_Designs to stay connected and hear about our upcoming giveaways.